TELUS Health acquires British Columbia-based electronic medical record provider Med Access Inc.

March 03, 2014 – TELUS Health

Acquisition reaffirms TELUS as Canada’s largest electronic medical record provider (EMR); expands company’s EMR reach to 12,500 Canadian physicians and expands offering for medical specialists

Vancouver, B.C. – TELUS Health has acquired 100% of the shares of Med Access Inc., a leading Kelowna-based company providing electronic medical record (EMR) services to 2,000 specialty and general practice physicians in B.C., Alberta, Saskatchewan, Manitoba, and Ontario. The acquisition brings the total TELUS Health EMR reach to more than 12,500 Canadian physicians, supporting more than 45 million patient interactions each year. Financial terms are not being disclosed.

“EMRs are the cornerstone of emerging technologies, helping healthcare providers enhance patient care through better collaboration, cost management and workflow benefits. These technologies hold significant promise to reduce wait times and ultimately produce better health outcomes for Canadians,” said Paul Lepage, president, TELUS Health. “We believe that connecting healthcare providers together and with their patients is a natural extension of our core business of connecting millions of Canadians with the people and information that matters most to them.”

TELUS Health plans to integrate Med Access’s industry-leading eReferral platform across all its EMR offerings, while continuing to support the Med Access EMR platform as one of the best EMR options available to Canadian physicians.

“The eReferral platform offers healthcare teams the opportunity to develop a new continuity of care strategy by allowing them to electronically forward any information in a patient’s chart directly to another care provider, thereby reducing potential data entry errors and helping to enhance patient care,” said Brendan Byrne, vice-president, TELUS physician solutions.

“We have every confidence that TELUS Health will be a great partner as we continue to develop our leading EMR platform to manage the complex demands of modern medicine and patient care,” said Paul Walker, president, Med Access. “They understand and support our vision to keep our customers’ interests front and centre at all times.”

Over the past six years, TELUS Health has invested more than $1 billion in healthcare technology development, including the acquisitions of EMR providers Wolf Medical Systems in Western Canada, PS Suite in Ontario and KinLogix in Quebec.

TELUS Health is expanding its reach on the front lines of healthcare and firmly believes that by securely connecting physicians to the broader healthcare continuum including home care, community services and acute care, as well as facilitating confidential interactions between patients and their care teams, wait times can be reduced and overall patient care in Canada can be improved.

About TELUS Health

TELUS Health is a leader in telehomecare, electronic medical and health records, consumer health, benefits management and pharmacy management. TELUS Health solutions give health authorities, providers, physicians, patients and consumers the power to turn information into better health outcomes. For more information about TELUS Health, please visit


TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $11.4 billion of annual revenue and 13.3 million customer connections, including 7.8 million wireless subscribers, 3.3 million wireline network access lines, 1.4 million Internet subscribers and 815,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services, including wireless, data, Internet protocol (IP), voice, television, entertainment and video.

In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed more than $350 million to charitable and not-for-profit organizations and volunteered 5.4 million hours of service to local communities since 2000. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.

For more information about TELUS, please visit

Media Contacts:

Alexandra Fahmey

Liz Sauvé
TELUS Health